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Jamie Sheller
Jamie Sheller
Attorney • (800) 883-2299

Data Security Breach At Lincoln National

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Recently, Lincoln National Corp. revealed a data breach that could affect over one million customers. Lincoln National is a financial services company based in Radnor, PA. The security breach may have resulted in the leaking of personal data for 1.2 million Lincoln National customers. According to lawyers for Lincoln National, an unidentified source reported the security breach to the Financial Industry Regulatory Authority (FINRA) in August 2009.

Kroll, which is a forensic security company, was hired to investigate the Lincoln National security breach. The investigation showed that Lincoln National and one of its subsidiaries, Lincoln Financial Advisors, were sharing usernames and passwords to access the portfolio information management system. The system administration team had created and distributed the usernames and passwords for home office and support staff. The investigation did not reveal that people outside the company had used the data.

According to Lincoln National, it is no longer using shared usernames and passwords in its system. Lincoln National also says that it has notified its customers of the security breach, and that affected customers have been offered identity theft services.

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  1. Janice Gaines says:
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    Anyone else here reading “I.T. WARS”? I had to read parts of this book as part of my employee orientation at a new job. The book talks about a whole new culture as being necessary – an eCulture – for a true understanding of security, being that most identity/data breaches are due to simple human errors – as well as system failures. It has great chapters on security, as well as risk, content management, project management, acceptable use, policies, and so on. Just Google “IT WARS” – check out a couple links down and read the interview with the author David Scott. (Full title is “I.T. WARS: Managing the Business-Technology Weave in the New Millennium”).